Introduction to error codes of all models of CycleBoard and some fixes to it.
Error codes are specific to the style of display and this guide covers all generations of displays.
If there is no error code and the display turns on, but the board does not move after pushing to start, then follow the brake sensor adjustment guide.
Motor Errors/Hall Sensor - Unplug and plug in the motor connector inside the chassis and replace the motor if that does not resolve the issue.
Throttle Errors - Unplug and plug in the throttle connector at the top of the handle and replace the throttle/LCD if that does not resolve the issue.
Controller Error - Replace the controller.
Low Battery/Under Voltage - Replace the battery.
Communication/Receive Error - Check the throttle/LCD connector at the top of the handle as well as the throttle cable connector inside the chassis where it connects to the controller.
Procedure - With the display on the main screen, short press the center power button several times until the lower portion of the screen shows ERR.
000 - No Error
006 - Low Battery Level
007 - Motor Error
008 - Throttle Error
009 - Controller Error
010 - UART Receive Error
011 - UART Receive Error
Procedure - With the display on the main screen, the error code will be displayed in the top left corner of the display where the speed is normally displayed and there will be a warning symbol on the display.
Error 0 - Under voltage Protection
Error 1 - Overvoltage Protection
Error 2 - Controller Malfunction
Error 4 - Communication Fault
Error 5 - Hall Sensor Malfunction (Motor)
Error 6 - Throttle/Display Malfunction
Error 7 - Brake Malfunction
1% Battery - Throttle/Display Malfunction
Elite (2017-2019)
Procedure - With the display on the main screen, short press the upper power button several times until the lower portion of the screen reads E-000.
Error 1 - Motor Fault
Error 2 - Turn Fault
Error 3 - Controller Failure
Error 4 - Power Brakes
Error 5 - Under voltage Protection
Error 6 - Communication Fault: Throttle isn’t receiving a signal from the motor controller
Error 7 - Communication Fault: Motor controller isn’t receiving a signal from the throttle
Have more questions? Contact support@cycleboard.com
